CCS Leeds hosted VoIP solution is fully functional virtual PBX telephone system and can drastically reduce your telephony running costs when compared to those associated with a traditional telephone system. By switching to a hosted VoIP provider you no longer have to pay for line rental, set up costs or costly on-going hardware maintenance contracts.
Our hosted VoIP offering gives you all of the features that come with a traditional telephone system and is fully scalable so at no extra cost other than the monthly rental fee. Be it one handset or a hundred, the running costs are rental per device with no hidden extra's.
Hosted VoIP uses "Cloud" technology which means that your VoIP extensions will work anywhere that has an internet connection which means that you can connect more than one office location, work from home or abroad and still have free calls between extensions whilst maintaining a professional presence.
What is Hosted VoIP
VoIP stands for Voice Over Internet Protocol which means that instead of using fixed physical telephone lines to make calls, you use the internet instead. The internet has come a long way in recent years and it's creating even more opportunities for forward-thinking businesses. Voice Over IP (VoIP) services are the latest example. They allow you to hold business phone and conference calls over your broadband line and are often significantly cheaper than traditional phone lines.
Who needs Hosted VoIP?
Forward thinking companies that want to embrace new technology and take advantage of increased presence and cost savings would benefit in using a hosted VoIP service. Companies, public bodies, individuals or other organisations that require;
Flexibility to be able to roam and still have corporate presence
Advanced call conferencing facilities
Value for money and low running costs
No ongoing expensive hardware maintenance charges
Call recording facilities
Voicemail delivered to email
Fax to email services
Voice menu system so that calls are routed to the correct department
Multi tenant billing for use in shared business centres
Competitive call charges to land lines and mobile networks
UK based support which operates 24 hours a day, 7 days a week, 365 days a year
Online portal for configuration and billing records
Our hosted VoIP service can be used with either IP telephones or soft phones running on a computer system
How does a hosted VoIP work
Our hosted VoIP service is very simple in the way it works. We create an extension account for you which in turn creates some unique registration details to include a username, extension number and a complex authentication password. We can either supply a phone (or number of phones) which will pick up these settings once they are connected to the internet or we can provide you with the details should you want to either program your own hardware or softphone.
We will also send you a request for information form to fill in. This will help us configure your hosted VoIP telephone system so that it works just like you want it to. You will also have a login to an online configuration portal so that you can make changes to the system yourself.
Hosted VoIP - Key Features
Lower cost call rates to landlines, mobile networks and international destinations
No need for physical line rental
No hardware maintenance contracts
No on-site hardware so no need for replacement parts
Secure conference room facilities (pin protected)
Low bandwidth usage per call
The ability to record calls
The are many smartphone applications which support extension accounts so no need to buy expensive hardware
Users can log in from anywhere with an internet connection
Online reporting, monitoring and configuration via our portal
Secure registration locked down to IP address or IP range
Customisable billing options for multi tenant sites
Flexible minimum contract terms
CCS Leeds offers Worldwide Broadband Leased Lines
Discounts available on 2-5 year contracts
The above pricing includes and extension account, VoIP trunk line and direct dial geographic telephone number. Other services such as conference rooms, call recording, fax to email are also available for an additional charge. Please contact us for further details. The above pricing is based on a 12 month minimum contract term, other options may be available. All pricing will be subject to VAT at the prevailing rate. For a comprehensive quotation, please utilise "Contact Us Online" above, or click here.